Join the EHD Team

Come grow with us! EHD is a regional insurance agency helping clients with their Commercial, Personal, Group Benefits, and Risk Management needs. For more than 130 years, we have served our customers, our employees and our communities. We are now one of the top 100 independently owned agencies in the country.

EHD is seeking a relationship-focused Client Manager to serve as a trusted advisor for our employee benefits clients in our Exton, Pennsylvania office.   This is a full-time position working hybrid (two days in the office, three days remote each week). This role is responsible for building long-term client partnerships, delivering exceptional service, and providing strategic guidance on employee benefits programs.

The ideal candidate combines strong interpersonal and consultative skills with experience supporting self-funded health plans and larger employer groups. This individual will work closely with clients, carriers, vendors, and internal teams to develop solutions that support client objectives, drive retention, and enhance the overall client experience.

General duties:

• Serve as the primary relationship manager for a portfolio of employee benefits clients.
• Build and maintain trusted partnerships with Human Resource leaders, company executives, and key decision-makers.
• Lead client service activities, including renewals, implementation of benefit programs, and ongoing strategic consulting.
• Provide strategic guidance on self-funded and alternative funding arrangements, plan performance, and cost-management initiatives.
• Collaborate with Producers and internal specialists to develop and implement client solutions.
• Identify client needs proactively and recommend programs, resources, and services that support organizational goals.
• Ensure a consistently high level of client satisfaction and retention.
• Travel to client meetings and provide support during open-enrollment, renewals, and client meetings as requested.

Required Knowledge, skills and abilities:

• PA Life and Health license required.
• Four-year college degree required.
• 5+ years of employee benefits experience preferred.
• Demonstrated experience managing self-funded health plans with larger employer groups
• Strong understanding of employee benefits, funding arrangements, carrier products, stop loss and employee benefit market trends
• Exceptional relationship-building, communication, and client management skills
• Ability to analyze information, solve problems, and provide strategic recommendations
• Proficiency with agent management systems and Microsoft Office applications.
• Valid driver’s license and reliable transportation for client meetings and presentations.

Come grow with us! EHD is a regional insurance agency helping clients with their Commercial, Personal, Group Benefits, and Risk Management needs. For more than 130 years, we have served our customers, our employees and our communities. We are now one of the top 100 independently owned agencies in the country.

EHD is seeking an experienced Commercial Account Manager for a nonprofit group account.  This Account Manager will serve as the primary service contact for insured members, providing day-to-day account management, renewal coordination, policy administration, and client support. This role is responsible for maintaining strong client relationships, ensuring timely and accurate policy processing, and delivering exceptional customer service throughout the policy lifecycle. The Account Manager works closely with Account Executives, producers, carriers, and internal teams to support retention, client satisfaction, and growth objectives.  This is a full-time position working hybrid (two days in the office, three days remote each week) based in our Lancaster office.

General duties:

• Client relationship management, building strong relationships with insureds through proactive communication and responsive service.
• Renewal management including submission of renewal information and applications to insurance carriers.
• Policy administration, processing change requests, endorsements and audits.
• Support billing inquiries and collaborate with accounting personnel to resolve discrepancies.
• Monitor designated service mailboxes and maintain compliance with agency, procedure, carrier requirements, and regulatory standards.

Required Knowledge, skills and abilities:

• PA Property and Casualty license required.
• Four-year college degree required.
• 3+ years of commercial insurance account management or client service experience preferred.
• Experience working with nonprofit, religious institutions, public entity or commercial accounts preferred.
• Excellent customer service and relationship building skills.
• Detail oriented with strong organizational and problem-solving skills.
• Proficiency with agent management systems, Microsoft Office applications, and carrier portals.
• Ability to work collaboratively and manage a workflow process.
• Valid driver’s license and reliable transportation for client meetings and presentations.

Come grow with us! EHD is a regional insurance agency helping clients with their Commercial, Personal, Group Benefits, and Risk Management needs. For more than 130 years, we have served our customers, our employees and our communities. We are one of the top 100 independently owned agencies in the country.

EHD is seeking an analytical and detail-oriented professional to join our Employee Benefits team. This role is responsible for managing the marketing and quoting process for employer-sponsored medical and ancillary plans, analyzing carrier proposals, evaluating renewal strategies, and developing financial comparisons that help employers make informed benefits decisions.

The ideal candidate will have at least five years of experience marketing, quoting, and evaluation of employee benefits programs for large group clients and prospects.  This position is a key resource to producers, client managers and leadership as the lead for coordinating carrier marketing activities, reviewing underwriting and renewal proposals, preparing client-facing analysis, and supporting strategic recommendations.

This is a hybrid position working in the Lancaster, Pennsylvania office on Mondays and Wednesdays weekly.

General duties:

• Coordinate all marketing activities for large group employee benefit clients and prospects.
• Manage the carrier marketing process from data collection through proposal receipt and final recommendation.
• Prepare and distribute requests for proposals (RFPs), carrier specifications, census information, claims experience, and supporting documentation.
• Review carrier quotations and renewal proposals for accuracy, completeness and contract deviations.
• Collaborate with Producers to develop marketing strategies that align with client goals and objectives.
• Maintain a deep, broad knowledge of medical insurance products, dental/vision plans, ancillary benefits, and worksite voluntary programs.

Required Knowledge, skills and abilities:

• Associate’s degree required, bachelor’s degree preferred.
• Minimum 5+ years employee benefits experience preferred.
• Pennsylvania Accident and Health License required or ability to obtain within established timeframe.
• Previous experience with employee benefits marketing, underwriting, carrier relations, account management, or financial analysis strongly preferred.
• Experience with large group health insurance programs preferred.
• Advanced Microsoft Excel skills preferred.
• Proficient in Microsoft Office Suite.
• Experience with agency management systems, CRM platforms, reporting tools, and benefits technology solutions preferred.
• Strong analytical and problem-solving skills
• Exceptional attention to detail

The Summer 2027 Interns will work in Lancaster Pennsylvania with employee benefits, claims, personal lines, and commercial insurance departments to learn more about the insurance industry and develop an understanding of the career opportunities available in the future.  This position will enthusiastically engage in furthering insurance knowledge through job shadowing, project-based work, and course work.

Required Skills:

• Bachelor’s degree in progress, preferably a junior
• Consistent and sustained high energy, a positive outlook, ability to focus
• Strong technology skills including Microsoft Office products
• Excellent written and oral communication skills
• Customer Service skills and experience
• Interest in the insurance or business industry

What we offer you:

• A rewarding summer job that provides a learning opportunity in the insurance field
• Competitive salary, networking opportunities
• Collaborative learning environment and one-on-one mentorship

Take the next step in building your career as a Commercial Account Manager.  EHD Insurance is currently seeking a customer service minded Account Manager to join us in the Commercial department as a business Account Manager in Exton, PA.

What You Will Do

The Commercial Account Manager will be responsible for overseeing the day-to-day operations between the insurance company and clients. This individual will work in collaboration with Account Executives to facilitate seamless transition of new accounts and will ensure the retention of the existing clients by providing exceptional customer service.

You Will Also

• Build and maintain constructive and effective relationships with clients.
• Provide consistent, accurate, timely, and pertinent communication to clients.
• Respond to clients, resolve service issues, and retain clients with exceptional service
• Assist clients in making appropriate coverage changes.
• Inform clients on developments/trends/legislation in relation to their risk management program.
• Inform and educate clients about coverage, exclusions and exposures, document electronic files accordingly.
• Analyze, negotiate and prepare carrier renewals.
• Pull and rate new and renewal policies from carrier websites.

What You Will Need

• Current Property & Casualty Insurance License
• Three or more years’ experience as a Commercial Account Manager
• Proven customer service skills
• Willingness to travel to clients for presentations, prospect and carrier meetings
• Directs strategy and manage day-to-day functions for accounts
• Set priorities and manage daily workflow
• Knowledge of Applied Epic software an asset

What We Offer You, Our Greatest Asset

• Competitive salary
• Generous Paid Time Off plan
• Medical, dental and vision benefits
• Company matching 401k plan
• 24/7 access to mental health resources through our Employee Assistance Program
• Casual dress code
• Hybrid work schedule, three days in office, two days working remotely if desired
• Wellness program
• Paid Continuing Education credits
• Day shift

EHD Insurance regional insurance agency supports clients with their Commercial, Personal, Group Benefits, and Risk Management needs. For more than 125 years, we have served our customers, our employees and our communities. We are now one of the top 100 independently owned agencies in the country.

Come grow with us! Build a career in Property and Casualty Insurance with this unique opportunity.

The Associate Producer will embark on a comprehensive training program designed to develop the skills and knowledge necessary to become a successful insurance producer. Candidates will learn about the insurance industry, building relationships and understanding client needs, and develop successful sales techniques. The ideal candidate is motivated, eager to learn, and has a passion for helping clients secure their financial future.

EHD is a regional insurance agency helping clients with their Commercial, Personal, Group Benefits, and Risk Management needs. For more than 125 years, we have served our customers, our employees and our communities. We are now one of the top 100 independently owned agencies in the country.

What You Will Do

• Participate in a structured training program covering insurance products, sales techniques, and industry regulations.
• Shadow experienced producers and other team members to gain hands-on experience in client interactions and sales processes.
• Assist in identifying potential clients and generating leads through various methods, including networking and cold calling.
• Learn to conduct risk assessments and present insurance solutions tailored to client needs.
• Support the preparation and presentation of insurance quotes, proposals, and policy recommendations.

What You Will Need

• Bachelor’s degree required
• A minimum of one to two years of “B2B” or business to business successful sales experience
• Willing to complete PA insurance licensure prior to employment (P&C or Life Health license)
• Strong leadership and communication skills

What We Offer You, Our Greatest Asset

• Competitive salary and medical, dental and vision benefits
• Generous Paid Time Off plan
• Company matching 401k plan
• 24/7 access to mental health resources through our Employee Assistance Program
• Casual dress code
• Hybrid work schedule, two days in office, three days working remotely if desired
• Wellness program

Come grow your career in Employee Benefits Insurance with this opportunity for a Producer.

The Employee Benefits Producer is a highly motivated, independent thinking individual responsible for prospecting, presenting and closing new business production. This individual will be a subject matter expert on employee benefits products both fully insured and self-funded: Medical, Dental, Vision, Group Life, Disability, etc.

What You Will Do

• Generate new business opportunities through professional networking, centers of influence, client referrals, community/association involvement and activities, cold calling or other appropriate channels.
• Meet key metrics including sales goals, number of prospects in the pipeline, meetings per month, closed sales and retention.
• Demonstrate strategic thinking and innovation based on knowledge of the market, carriers and products, including understanding financial issues relevant to the client.
• Demonstrate technical knowledge necessary to communicate solutions effectively.
• Attend and participate in regional and agency-wide sales meetings.
• Provide ongoing consultation to clients on topics regarding latest benefits trends, compliance, new benefits options, etc.
• Grow a book of business through new business and round-out sales, client retention, fee increases and referrals.
• Possess strong communication and follow-up skills.
• Collaborate with appropriate internal team members to effectively conduct prospect sales presentations including subject matter experts tailored to each opportunity.
• Make appropriate plan, coverage and funding recommendations to clients and accepts ultimate responsibility for proposal and policy accuracy to minimize Errors and Omissions exposure to EHD.
• Positively and proactively represents EHD at meetings, seminars, trade shows and networking events.

What You Will Need

• Life & Health license required
• Bachelor’s degree required
• Must have unrestricted work authorization to work in the United States.
• Ability to work independently and anticipate client needs
• Effective time management and decision making skills
• Must be personable and highly motivated to grow personal success
• Superior written and verbal communication and presentation skills
• A consultative and positive approach to dealing with prospects, clients and associates
• Three to five years of experience in insurance brokerage, carrier, or related business to business sales, including calling on senior executives and a track record of financial success

What We Offer You, Our Greatest Asset

• Competitive salary
• Generous Paid Time Off plan
• Medical, dental and vision benefits
• Company matching 401k plan
• 24/7 access to mental health resources through our Employee Assistance Program
• Casual dress code
• Hybrid work schedule, two days in office, three days working remotely if desired
• Life and disability insurance
• Wellness program

EHD is a regional insurance agency helping clients with their Commercial, Personal, Employee Group Benefits, and Risk Management needs. For more than 125 years, we have served our customers, our employees and our communities. We are now one of the top 100 independently owned agencies in the country.